Bilingual Receptionist

Brandt is currently seeking a Receptionist for our Customer Support Center.

This position is responsible for general office duties and departmental assistance.

Duties & Responsibilities

• Respond to telephone, e-mail, and in-person inquiries from clients, candidates, and other parties
• Refer all inquiries to the appropriate individuals, divisions, or departments across the organization
• Type forms, letters, reports, and memos as necessary
• Receive and distribute all forms of paper correspondence
• Where necessary, assist in the compilation of data for various reports
• Coordinate the logistical aspects of departmental programs, such as meetings, seminars, workshops, special projects, and events
• Arrange and book meetings in boardrooms, off-site conference halls, and other locations; ensure the appropriate presentation equipment is there
• As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions
• Provide information to staff and/or clients about special activities
• Administer and manage inbound/outbound mail, including priority post, packages, courier services, and other correspondence
• Maintain the reception in a tidy and presentable manner
• Ensure the necessary office supplies are stocked and obtained at the best possible price
• Coordinate employee coveralls with the vendor of choice
• Other duties as assigned

#LI-onsite

• Must have working knowledge of Microsoft Office
• Strong organizational skills are required
• Strong knowledge of general office procedures involving procurement, travel arrangements, budget management, etc.
• Able to write simple correspondence, including memos, letters, etc
• General mathematical skills
• Ability to apply understanding to carry out instructions in written, verbal, or diagram form
• Able to maintain filing systems and basic databases
• Excellent analytical and problem solving skills
• Meticulous records maintenance skills
• Superior telephone manners and strong interpersonal skills
• Strong written and verbal skills to communicate with all levels of the organization and its executive team

• Experience working on a multi-line switchboard is considered an asset
• High school diploma or GED, or an acceptable combination of education and experience
• 2-4 years of direct work experience in a receptionist capacity preferred
• Bilingual French & English is considered an asset