Cook - Long Term Care Site (86433-001)

Cook

Department: Hospitality Services / Food Services
Reports To: Chef Manager, Food Services Manager, or General Manager
Location: Long Term Care and Supportive Living

Position Summary

The Cook is responsible for the preparation, cooking, portioning, and service of meals in accordance with approved menus, therapeutic diets, food safety standards, and resident preferences. The Cook plays a key role in providing a positive dining experience while ensuring compliance with regulatory requirements, company policies, and client expectations.

Key Responsibilities

Food Preparation and Service

• Prepare and cook meals, soups, sauces, desserts, and other menu items according to standardized recipes.
• Ensure meals are prepared and served according to established meal schedules.
• Follow approved menus, production sheets, and therapeutic diet requirements.
• Monitor food quality, appearance, taste, and temperature throughout production and service.
• Ensure proper portion control to support nutritional standards and cost management.
• Assist with special events, theme meals, and resident-centered dining initiatives.

Resident and Customer Service

• Promote a positive dining experience for residents, families, staff, and visitors.
• Respond professionally to resident feedback and meal-related concerns.
• Support resident choice and individualized dining needs whenever possible.
• Maintain a respectful and compassionate approach when interacting with residents.

Food Safety and Sanitation

• Adhere to all food safety regulations, infection prevention and control practices, and company policies.
• Complete required temperature logs and food safety documentation accurately.
• Ensure proper food storage, labeling, dating, and rotation using FIFO principles.
• Maintain cleanliness of kitchen equipment, workstations, storage areas, and service areas.
• Participate in cleaning schedules and deep cleaning activities.

Inventory and Ordering Support

• Assist with receiving, storing, and organizing deliveries.
• Monitor inventory levels and communicate shortages to leadership.
• Participate in inventory counts as assigned.
• Minimize food waste through proper production planning and utilization of leftovers in accordance with food safety standards.

Teamwork and Operations

• Work collaboratively with dietary aides, servers, housekeeping staff, nursing staff, and leadership.
• Assist with training and orientation of new employees as required.
• Support operational coverage during staffing shortages or special circumstances.
• Participate in team meetings, safety meetings, and required training programs.

Health and Safety

• Follow all occupational health and safety policies and procedures.
• Use equipment safely and report hazards, incidents, or injuries immediately.
• Wear required personal protective equipment (PPE).
• Contribute to a safe and respectful workplace.

Qualifications

Qualifications

Education

• High School Diploma or equivalent preferred.
• Food Safe Certification required.
• Culinary training or equivalent experience considered an asset.

Experience

• Minimum one year of cooking experience in healthcare, long term care, retirement living, hospitality, or institutional food service preferred.
• Experience preparing therapeutic diets and texture modified foods is an asset.

Skills and Abilities

• Knowledge of food preparation techniques and food safety standards.
• Ability to read recipes, production sheets, and diet information accurately.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Strong communication and customer service skills.
• Ability to prioritize tasks in a fast-paced environment.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift, push, pull, and carry up to 50 lbs.
• Ability to work in hot, cold, and humid environments.
• Ability to perform repetitive movements including bending, reaching, and lifting.

Working Conditions

• Healthcare and senior living environment.
• Exposure to commercial kitchen equipment and cleaning chemicals.
• Weekday, evening, weekend, and holiday shifts may be required.

Core Competencies

• Resident Focus
• Food Safety Excellence
• Teamwork and Collaboration
• Accountability
• Attention to Detail
• Adaptability
• Respect and Professionalism

This position directly contributes to resident satisfaction, nutritional care, and the overall quality of life of residents within Long Term Care and Supportive Living communities.

Additional Information

What Makes Sodexo Different:

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:

• Flexible work environment  
• Competitive compensation & great employee benefits 
• Training and development programs  
• Countless opportunities for growth  
• Corporate responsibility & sustainability  
• An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards here
• And so much more!

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class. 

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted.

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