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Front Desk Agent

Job Description

  • Education: Secondary (high) school graduation certificate
  • Experience: Experience an asset

    • Work setting

  • Hotel, motel, resort

    • Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Handle wake-up calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service

    • Computer and technology knowledge

  • Word processing software
  • Spreadsheet

    • Work conditions and physical capabilities

  • Attention to detail
  • Work under pressure

    • Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week
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Jobeyze
Fortress Inn Louisbourg View Details
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  • Job Type Full-time
  • Location Louisbourg, NS, Canada
  • Salary $16 / hour
  • Date posted Dec 13th, 2025 at 02:06
  • Required Education
  • Minimum Experience
  • Vacancies 0
Contact Info
Louisbourg, NS, Canada XXXXXXX
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| Date: 2025-12-13 07:06:58

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