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Front Desk Agent

Job Description

  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • or equivalent experience

    • Work setting

  • Urban area
  • Hotel, motel, resort

    • Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Provide customer service

    • Computer and technology knowledge

  • Word processing software
  • Database software
  • Central reservation system (CRS)
  • Internet

    • Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods

    • Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player

    • Other benefits

  • Free parking available
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 48 hours per week
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Jobeyze
Hearthstone Inn - Port Hawkesbury View Details
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  • Job Type Full-time
  • Location Port Hastings, NS, Canada
  • Salary $15 - $16 hour
  • Date posted Dec 7th, 2025 at 07:55
  • Required Education
  • Minimum Experience
  • Vacancies 0
Contact Info
Port Hastings, NS, Canada XXXXXXX
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| Date: 2025-12-07 12:55:28

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