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Guest Services Specialist

Job Description



  • At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

    The Guest Services Specialist Is Responsible For The Following

    • Delivering world class customer service and functions as the guests’ liaison to all services within the designated BayCare Health System’s hospital and the surrounding community
    • Must possess advanced computer skills
    • Will become proficient in all the following, as required: reception, registration and check-in, visitor management, waiting room management, document management, environment of care and emergency response.

    This role is hospitality-focused and critical to support a positive experience for each guest.

    Required

    specific skills include:

    • self-motivated team-player with 1-year of demonstrable success in a high stress, fast-paced work environment.
    • Must successfully complete OLC training modules as assigned within 12 months.
    • Required Experience is 1 year Related field and 2 years Customer Service.

    BayCare Offers a Competitive Total Reward Package Including

    • Benefits (Health, Dental, Vision)
    • Paid time off
    • Tuition reimbursement
    • 401k match and additional yearly contribution
    • Yearly performance appraisals and team award bonus
    • Community discounts and more
    • AND the chance to be part of an amazing team and a great place to work!

    Experience

    Minimum Qualifications:

    • 1 year Related field and 2 years Customer Service.

    Education

    • HS Graduate or Equivalent GED required
    • Associate's Degree preferred
    • Health science specialization preferred

    Facility:

    St. Joseph's Women's

    Location: Tampa, FL

    Status: Part Time

    Shift Hours: Varies

    Weekend Work: Every

    On Call: No

    How often will this team member be working remotely? Never

    Equal Opportunity Employer Veterans/Disabled
    🎁

    Benefits & Perks

    Be an early applicant

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    | Date: 2025-12-13 09:01:41

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