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Guest Services - St. Jospeh's Hospital

Job Description

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.


The Guest Services Specialist Is Responsible For The Following


  • Delivering world class customer service and functions as the guests’ liaison to all services within the designated BayCare Health System’s hospital and the surrounding community
  • Must possess advanced computer skills
  • Will become proficient in all the following, as required: reception, registration and check-in, visitor management, waiting room management, document management, environment of care and emergency response.


This role is hospitality-focused and critical to support a positive experience for each guest.


Required


specific skills include:


  • self-motivated team-player with 1-year of demonstrable success in a high stress, fast-paced work environment.
  • Must successfully complete OLC training modules as assigned within 12 months.
  • Required Experience is 1 year Related field and 2 years Customer Service.


BayCare Offers a Competitive Total Reward Package Including


  • Benefits (Health, Dental, Vision)
  • Paid time off
  • Tuition reimbursement
  • 401k match and additional yearly contribution
  • Yearly performance appraisals and team award bonus
  • Community discounts and more
  • AND the chance to be part of an amazing team and a great place to work!


Experience


Minimum Qualifications:


  • 1 year Related field and 2 years Customer Service.


Education


  • HS Graduate or Equivalent GED required
  • Associate's Degree preferred
  • Health science specialization preferred


Facility: BayCare Health System, Guest Services-SJHC


Location: St Josephs Main and Childrens

Status: PRN, Exempt: No

Shift Hours: Varies

Weekend Work: Every Other

On Call: No

Does this position fall under CMS guidelines for COVID19 vaccine or exemption?: Yes - CMS Requirements Apply

How often will this team member be working remotely? Never

Equal Opportunity Employer Veterans/Disabled
🎁

Benefits & Perks

Be an early applicant

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| Date: 2025-12-07 19:30:24

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