Intake Specialist

Job Description

Bayshore is looking for a client intake specialist to join our amazing team. As the first point of contact for clients and funders, the client intake specialist requires strong customer service skills. This important customer service role is responsible for using Microsoft Office tools and Bayshore’s Client Record Management system to manage all client referrals and maintain up to date referral information provided by funders.

Do you want to be the first voice of Bayshore? If your calling is to be the “difference” by providing outstanding customer service, then a Career with Bayshore is the Perfect Fit for YOU!

We value our Bayshore employees with:

Rewarding Careers
Company sponsored Benefits (health and dental) for you and your family
Paid orientation and paid training
Efficient work schedules
Opportunities to grow in your career
Easy Access to managers who listen and support the important work you do!

Job Qualification

Education
Minimum - Secondary School Diploma. Completion of a recognized Program, such as Medical Office Assistant, and/or a Medical Terminology course is preferred.

Experience
A minimum of two years related customer service experience, preferably in healthcare.

Skills and Abilities

Demonstrated track record of achievement in dealing with clients, families, employees and funders.
Exceptional customer service skills and strong communication skills.
Competency in keyboarding and MS office; ability to operate all standard office equipment.
Demonstrated ability to build relationships with internal and external customers.
Exceptional organizational and interpersonal skills;
Demonstrated above average initiative.
Proven ability to work both independently and as part of a team.
Ability to meet deadlines.
Strong commitment to continual learning.
Bilingualism will be considered an asset