Jobeyze

Manager, Client Services

Job Description

Job ID: 241519

Store Name/Number: NB-Moncton (0570)

Address: 477 Paul St., Moncton, NB E1A 4X5, Canada (CA)

Full Time/Part Time: Full Time

Position Type: Regular

You’ll love working here…

As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific Sephora store location. You will support in all service-related areas such as the Beauty, Skincare and Fragrance Studio (as applicable) and classes within the store.

  • Beauty Studio Management. Manage the daily operations at the Beauty, Skincare and Fragrance Studio (as applicable). Ensure that the Coordinator, Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day basis.
  • Embracing Innovation. Ensure Beauty Advisors are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience.
  • Client Experience. Manage the Online Reservation system including publishing Beauty Advisors availability and classes. Ensure staffing levels are adequate to support increased services, while ensuring client check-in process is efficient.
  • Event Management. Manage all in-store events with the services team. Ensure that all events are planned and staffed appropriately to maximize both client learning and sales opportunities for the store.
  • Training & Development. Manage the development and certifications process for Beauty Advisors. Provide opportunities to elevate their artistry skills whenever possible.
  • Performance Assessment & Development. Participate in all performance management situations for any issues related to the Beauty Studio or related to any direct reports. Ensure timely feedback for improvement is delivered and followed up on as necessary.
  • Passionate about Clients. Regularly act as Manager on Duty within the store. Engage with Beauty Advisors and clients on-stage.

We’d love to hear from you if…

  • You have two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.
  • You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. Official bilingualism is highly valued
  • You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
  • You are licensed through the Cosmetologist Association of NB

While at Sephora, you’ll enjoy…

  • The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.
  • The perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.
  • The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
🎁

Benefits & Perks

Be an early applicant

Similar jobs

Facebook Ads Specialist
Facebook Ads Specialist
Quantum Growth Advisors, LLP Full-time 13 Dec 2025
$22 / hour
Vacancies Administration Full-time Apply Now
Vacancies Administration Full-time Apply Now
Deli Manager
Deli Manager
Atlantic Superstore Full-time 13 Dec 2025
Vacancies Administration Full-time Apply Now
Junior IT Technician
Junior IT Technician
Tech Route Full-time 13 Dec 2025
$18 - $25 / hour
Vacancies Administration Full-time Apply Now
Gaming Manager
Gaming Manager
Sipekne'katik Band Council Full-time 13 Dec 2025
$15 - $27 / hour
Vacancies Administration Full-time Apply Now
Office Assistant
Office Assistant
Canada Post - Postes Canada Full-time 13 Dec 2025
$18 / hour
Vacancies Administration Full-time Apply Now
Vacancies Administration Full-time Apply Now
Customer Experience Associate
Customer Experience Associate
TD Full-time 13 Dec 2025
Vacancies Administration Full-time Apply Now
ASSISTANT MANAGER
ASSISTANT MANAGER
La Vie En Rose Full-time 13 Dec 2025
Vacancies Administration Full-time Apply Now
Vacancies Administration Temporary Apply Now
Vacancies Administration Contract Apply Now
Vacancies Administration Full-time Apply Now
| Date: 2025-12-13 07:29:34

Join Us in

Shaping the Future!

Sign Up now

Help?

Jobeyze Canada