Technical Support

Job Description

Technical Sales Support Administrators partner with contractors to fully understand their needs and assist in planning construction projects. As knowledgeable sales professionals, contractor sales representatives can make recommendations which solve customers’ problems.

We are looking to expand our team with experienced Technical Sales Support Administrator for our Industrial Commercial Supplies location at – 55 Trinity Drive, Moncton, NB.

What will you do:

Responsible for gathering, organizing, verifying, and distributing data
Advise sales associates based on relevant information gathered
Collaborate with sales associates to assist them in sales completion, estimation, and updating Numerics via excel
Will have a continuing role in customer support to address clients’ issues in the usage of organizational products/ services
Possess a general knowledge of commercial products acquired through experience and/or onsite training

What you will bring:

Experience in an administrative environment would be considered an asset
Can work independently with general supervision

The ability to solve difficult, but not complex problems autonomously
Excellent communication and team player
Organized and can manage multiple projects
Microsoft Office skills and willingness to learn new software programs
Follows specific and detailed instruction regarding data collection and input
Knowledge of building materials, and the construction process will be considered an asset
Strong verbal and written communication (bilingualism would be considered an asset)

What we offer:

A safe work environment
Wellness program
Employee and Family Assistance Plan
Employee discounts
Medical, Dental, Vision, RRSP Matching, and PTO benefits
Growth and development opportunities through ICS and the greater J.D. Irving, Limited Organization

Company Profile:

Industrial Commercial Supplies (ICS) is a wholesale drywall company that is part of the retail division at J.D. Irving Limited.

ICS is dedicated to serving Atlantic Canadian commercial contractors with specialty commercial products not available at retail locations. ICS has three locations in Atlantic Canada: Moncton, New Brunswick, Lower Sackville, Nova Scotia and Mount Pearl, Newfoundland.

These locations allow commercial contractors to experience products and services catered to their business. The ICS sales team and its tailored product assortment can help service all your commercial needs.

Industrial Commercial Supplies is an inclusive and diverse work environment. We are committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees, candidates and customers.

If you have disabilities that require special accommodation please email, RetailRecruitment@kent.ca

To Apply for this Career Opportunity:

Worried you don’t meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. At Kent we promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply. You might be the one who we are looking for!

Apply Online today or drop your resume off in store!

We appreciate your interest in our company! Only those candidates selected for an interview will be contacted

Additional Information