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Front Desk Agent

Job Description

  • Work Term: Permanent
  • Work Language: English
  • Hours: 20 to 40 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: Experience an asset
  • or equivalent experience

    • Work setting

  • Hospitality industry
  • Hotel, motel, resort
  • Rural area
  • Resort

    • Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Exchange foreign currency
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Perform light housekeeping and cleaning duties
  • Provide customer service
  • Work with minimal supervision

    • Computer and technology knowledge

  • Multi-line switchboard
  • Central reservation system (CRS)
  • Spreadsheet
  • Internet

    • Security and safety

  • Bondable

    • Transportation/travel information

  • Own transportation
  • Public transportation is not available

    • Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure

    • Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player

    • Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

    • Long term benefits

  • Other benefits
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Jobeyze
The Quarterdeck Resort View Details
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  • Job Type Full-time
  • Location Port Mouton, NS, Canada
  • Salary $16 - $17 hour
  • Date posted Dec 7th, 2025 at 08:19
  • Required Education
  • Minimum Experience
  • Vacancies 0
Contact Info
Port Mouton, NS, Canada XXXXXXX
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| Date: 2025-12-07 13:19:08

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